The process starts with the detection of a non-conforming (NOK) piece in stock by the host. The quantity of NOK pieces in stock is noted, and a cadence is established for review. The quality department validates the detection of the NOK piece.

An alert is sent along with a request for securing the NOK pieces. The host collects the data related to the detected NOK pieces. This step is confirmed by IT validation.

A project code is created through the eReport system. The Order of Mission (OM) is automatically generated and sent out. The technical guide (GT) is standardized according to internal requirements (IT).

The necessary resources, including human, material, and software, are put in place. Teams are trained, and the quality department approves their formation. Industrial trials are conducted, and the technical guide is validated for retouch operations.

The mission officially starts. A post audit and kitting audit are performed.

Daily reports are sent using the eReport system, tracking OK and NOK pieces. The host manages the flow of both OK and NOK pieces.

A final report is generated and sent through eReport. The mission ends, and billing is processed.